About setting up, running and monitoring the Automated Floral Vending Machine
1. What do I need to set up and operate the floral vending machine?
All that's required is an Internet line, an electrical power line and a clearing gateway for credit card.
2. Where are the best locations for flower vending machines to be placed?
A flower vending machine should be placed anywhere where there is a lot of foot traffic. Airports, hospitals,
supermarkets, train or bus stations, and shopping malls are all ideal locations.
3. Can the machine be placed outside?
The current floral vending machine model was designed for indoors only, however, future models will accommodate
both indoor and outdoor placement.
4. I already operate a successful chain of flower stores. Why would I need a machine?
There are a number of advantages to having automated flower vending machines in operation in addition to flower
stores. The machine supports store activity during peak hours and may actually boost sales by providing a no-wait
solution for customers wishing to make quick purchases. Additionally, the access to round-the-clock automated flower
purchasing eliminates the need to keep a store open during hours of minimal activity, while paying high overhead &
operational costs, as well as staff.
5. How do I know when to restock the flower vending machine?
Important sales information is accessible via an advanced Internet program as well as GPRS text messages to your
mobile phone and/or email. Flower machine operators control the message frequency, enabling him/her to know when
the machine is running low on stock, in addition to other data, such as when and how many bouquet purchases were
made.
6. Does the machine offer snack or beverage vending in addition to flower bouquets?
Yes. Other items, such as chocolates can be placed in addition to or instead of the bouquets. Additionally, there is a
shelf feature that can be used in some of the compartments to allow for the display of floral arrangements. The water
circulation and refrigeration systems, however, were specifically designed to support the vending of flowers.
7. Can the on-screen instructions appear in a different language?
Yes. The on-screen text, as well as the audio instructions can be translated to any language.
8. Does the machine accept cash payment as well as using a credit card?
The machine can be outfitted with a feature that accepts both bills and coins and provides change.
9. What do I do if there is a problem with the machine? How do I handle vending machine repair?
All of the machines are linked to a customer support center where a technician is usually able to solve the problem
remotely. Some repairs may require sending a representative to tend to the machine in person.
10. How often do I need to add water?
A special marker on the machine indicates the water level, letting you see exactly how much water is inside.
11. Can I price the bouquets differently?
Each compartment is independent and has a designated label to display any price you wish.